Services

IT infrastructure management service

A certified and experienced team is ready 24/7 to take care of your company's IT systems!

 Iteraction's IT infrastructure management service has been developed according to the real needs of different customers and includes highly experienced system administrators who are constantly taking care of the maintenance of your IT systems.

We understand that it is difficult for companies to find and pay for a qualified system administrator. The service is a cost-effective solution for the maintenance of IT systems, as it ensures optimal use of a specialist's time.

For each information system, we agree on the parameters that the service has to meet. After launching the administration service, we provide monthly reports with a list of incidents. All of our processes are in line with ITIL v3 processes and follow best practices of IT administration.


IT infrastructure management service includes:

  • Server and data management
  • Cloud system management (Microsoft, Azure, etc.)
  • Administration of virtualization platforms (VMWare ESX, MS Hyper-V)
  • Backup solutions management
  • Firewall and VPN management
  • LAN Networking and Wi-Fi Management
  • Operating System Management (Windows Server, Linux)
  • Exchange, DNS, DHCP, Active Directory, file server management
  • Administration of user-based rules (Group Policy)
  • Video conferencing solutions management

IT infrastructure management service includes the following activities:

  • Monitoring and troubleshooting issues
  • Installing and deploying new solutions
  • Compliance with the best practices
  • Tracking and installing software updates and security patches
  • Hardware (firmware) updates
  • License policy tracking
  • Organizing warranty work and solving software issues
  • Preparing the necessary documentation
  • Consultation by certified professionals

Trust your IT systems in the hands of an 
experienced and certified team!

Get in Touch


Many Estonian companies already trust Iteraction:

Olerex; Liviko, Metaprint, Ober-Haus, Prike, Estravel, Nurmiko, Dunker, Eesti Eine, Corpore, Pallas & Partnerid, Arco Vara, Bondora, Teede Tehnokeskus, Capfield, EKK, Pireka, Diapol, Tallinna Balletikool

Send an email or call us 6 414 888

     
Email again: